Recommended Practice based on International Guidelines
Decisions made by civil registrars can have legal consequences and it is important that the system includes a process of appeal or review of those decisions. Individuals should also have the right to appeal to the courts if they are unable to obtain a satisfactory resolution through an application to the registrar. Prior to filing an appeal in the courts, some countries require that the appeal against a local civil registrar's decision be filed before a higher administrative level, up to the national level. The exhaustion of remedies serves a dual purpose of allowing a civil registration agency the opportunity to correct its mistake without burdening the courts, and creates an administrative record for court to review in a judicial appeal.
Indonesia
Legal Analysis
As administrative decisions, civil registration decisions are subject to administrative law. Article 75 of Law 30/2014 (on Government Administration) states that community members who are harmed by government decisions and/or actions may submit administrative efforts to the Official who determines and/or carries out such decisions or actions. Administrative remedies must be exhausted before applying to court.
Law Source
